PCNN Everyday Cares

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To return, your order, contact us at info@shoestation.pk. 

Free Shipping:

• We offer free shipping all over Pakistan

Estimated Delivery Times:

• 5-7 business days.

Additional Information:

• Please note that shipping delivery times may vary depending on the circumstances

• We use 3rd party services for deliveries.

• Orders are typically shipped within 5-7 business days after being placed.

• You will receive a shipping confirmation email with a tracking number once your order has been shipped.

Q1: Are the products authentic?

Ans: Yes, all products listed on Shoe Station are sourced directly from brands. We guarantee the authenticity of every item sold on our website.

Q2: What is your return policy?

Ans: We offer a convenient 14-day return policy from the date of delivery. If for any reason you are not satisfied with your purchase, you can initiate a return for a full refund or exchange within this timeframe. Please ensure that the product is unused, in its original packaging, and in the same condition as received. For more details on how to initiate a return, please refer to our Returns & Exchanges page.

Q3: Can I track my order?

Ans: Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery in real-time.

Q4: How do I contact customer support?

Ans: For quick assistance, we offer chat support available on the bottom right corner of our website. Simply click on the chat icon to start a conversation with our friendly customer support team. We're here to help you with any questions or concerns you may have regarding your order, sizing, product inquiries, or anything else related to your shopping experience.

Q5: How long does it take to receive my order?

Ans: We understand the excitement of receiving your order promptly. Our standard shipping typically takes between 5 to 7 business days for delivery from the date of dispatch. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may affect shipping carriers.

Q6:Do you offer Cash on Delivery (COD) payment option?

Ans: Yes, we offer Cash on Delivery (COD) as a convenient payment option for our customers. With COD, you can pay for your order in cash upon delivery to the courier.